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Refund Policy

Last updated: January 2026

At businessdirectory971.com, we aim to provide transparent and fair services for businesses listing on our platform. This Refund Policy outlines the conditions under which refunds may or may not be issued for paid services.

By purchasing any paid listing, upgrade, or promotional service on our website, you agree to this Refund Policy.

Paid Services

Business Directory 971 offer free and paid services, including but not limited to:

  • Premium or featured business listings
  • Listing upgrades
  • Verification badges
  • Promotional placements

All payments are processed securely through third-party payment gateways.

No Refund Policy (General Rule)

As our services involve digital listings and online exposure, all payments are generally non-refundable once the service has been activated.

This includes:

  • Featured listings
  • Paid upgrades
  • Promotional placements
  • Verification services

Once a listing is published or promoted, the service is considered delivered.

Exceptions (When Refunds May Be Considered)

Refunds may be considered only under the following circumstances:

  • Duplicate payment made in error
  • Technical issues that prevent service delivery and cannot be resolved
  • Service not activated due to an error on our side

Any approved refund will be processed at our discretion.

Refund Request Process

To request a refund (if applicable):

  • Contact us within 7 days of payment
  • Provide payment details and reason for request
  • Submit the request through our official contact form

We will review the request and respond within a reasonable timeframe.

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase
  • Dissatisfaction with traffic, leads, or business results
  • Listing removal due to violation of Terms & Conditions
  • Incorrect information submitted by the user
  • Failure to use the service after activation

Business Directory 971 does not guarantee specific business outcomes or lead generation results.

Listing Removal or Suspension

We reserve the right to suspend or remove listings that violate our policies or terms. Such actions do not qualify for refunds.

Chargebacks & Payment Disputes

Initiating a chargeback without contacting us first may result in:

  • Immediate suspension of listings
  • Restriction from future services

We encourage users to contact us directly to resolve any billing concerns.

Policy Updates

We may update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of paid services implies acceptance of the updated policy.

Contact Us

For refund-related questions or billing inquiries, please contact us through our website contact form.

Business Directory 971
Manufacturers, Trading Companies & Suppliers in UAE